State Farm® Insurance Agent Mike LeBaron

"Cami was very helpful in getting our insurance switched over and setup. Excellent communication, and very friendly."

"I worked with Jordan Ellison to set up my insurance as a first time home buyer and he was absolutely incredible! Jordan was able to set up my fiancé and I with a thorough homeowner's and auto insurance bundle in just a few days, explained everything in depth, and helped us every step of the way. We were so well taken care of and he worked fast, efficiently, and was truly a joy to work with. We will be choosing State Farm, Mike, and Jordan for all of our insurance needs, as well as referring all of our friends and family here. Thanks, Jordan!"

"My first complaint is that I live in Utah. This means we ALWAYS have construction going on which leads up to rock chips and sometimes windows have to be replaced as the damage is just to big just filled per window companies. I CANNOT control that!! I had a $0 deductible for glass which I was paying for monthly. However due to where i live I had to file a few glass rock chip claims. Also had 2 window replacements on 2 differnt cars. 1 front window and 1 side small window. Again, nothing i can control or do about it. My hubby also had to have his vehicle towed 1x. Never had accidents that were our fault or even tickets. However, i was told shortly after going to $0 glass deductible that because of the 1x tow and the few glass claims that instead of "dropping us" they were going to change me to the $500 deductible. Mmkay... Isnt that what insurance is for? To cover claims especially when its not something you can control or your fault? So now I get to continue to pay for high $ scam car insurance but dont get to use it at all with the fear of being dropped until i find a different company. Not even a rock chip repair if needed at any point can I do under my policy with their threats and potentially being dropped. Complete insanity. Just take my $ but no coverage for you Peyon! I then had an issue recently this week where my bill went up yet my hubbies went down. Or So i thought his went down... So i called to find out why. Nothing had changed. Still no tickets, claims or at fault accidents. I talked to Jordan who told me he would look into it and call me back. That NEVER happened. So I followed up the following day. He first tells me it was due to the "safety rating changing". WRONG and a lie. Subaru are rated #1 saftey per their commercials and my hubby car has a 4 out of 5 stars. He then claims it was "inflation and price increases". WRONG again. Price increase already happended as state farm is greedy like the rest of them. Had it been price increase then my car and my hubby car both would of went up. Also didn't make sense as they alresdy raised prices recently. I asked to speak to someone who could give me a valid answer. Jordan told me he would get back to me in about 10 min. Well that never happened either. So I called several hours later to speak to Sabrina who promised to look into it and call me before end of day. She followed up as promised and explained it had to do with some changes we made in April and that the differencwasas spread it out over 3 months and that they got a new billing system. Now that the proration was over is why our costs are the way they are now. I appreciated her efforts and doing as she said she would. What I didn't appreciate was the excuses, false information or not being followed up to as promised and having to follow up several times myself for an answer. Don't just make crap up. Do your damn job, investigate, be honest, have integrity and morals, follow up when you say you will and be straight forward. Not to much to ask from a company your paying money to for services! If you don't know the answer then fine. But don't lie or make excuses! Do your job and investigate to get the answer. That's what good customer service, a good company and employees do. Also just common courtesy and respect. Sabrina also told me that every 4 years state farm does a "review" and they base other peoples actions, claims and what state farm has to pay out on how they determine rates. So essentially we are getting punished for other peoples actions even though we arent crappy drivers. Not sure how that's fair. Legal or even moral but okay... Rates should be based off that person and not others! That's how employers do their evals and raises as well as the law! Can't base your decision or actions because of someone else doing! You are ONLY responsible for YOUR actions so i don't understand their logic. Again no morals or integrity."

"Edit: both Sabrina and Christina have reached out which I appreciate and apologized/taken accountability for the lack of communication which is appreciated and promised that will improve. I've updated this review to reflect my experience prior to the issues mentioned below for now. 7/15/25 -2/5 stars I've been a customer since 2017, they always treated me well and were able to answer questions accurately or get an answer for me and get back to me. The last year or so has been the opposite, I've left messages and had people say that they'll call me back 4 separate times over that period and never hear back, usually takes 2-3 calls over a day just to get someone to answer. can't seem to get definitive objective answers to questions about my policy as well as i used to."

"I was getting charged way too much for my auto insurance. I called State Farm and Christina Hewett lowered my monthly payment by $155.00. This is the best decision I've made for quite some time. Thank you Christina!"

"I had the best experience with Christina Hewitt! I clicked with her from the start. She was able to effectively deliver results while also enhancing my experience with her wonderful personality. Definitely a gem 💎!"

"Ask the agents how do I up my insurance on my home? They told me I had to get an appraisal which is wrong. Also asked for my vehicle value which they use a vindicator and that it was not their department to give that to me."

"I don’t love State Farm. However, Sabrina and the rest of Mike’s team have made it worth my while to be a State Farm customer. They are diligent and trustworthy."

"If I could give 10 stars I would! I’m not a fan of insurance companies(or the people that work there!) but this specific State Farm, especially Christina has been amazing!!! Christina has gone above and beyond when we were in a hard time to help try to figure out what could be done to help us out. We recently got a new car and she made it so easy to add and afford the insurance. You guys are the best!"

"If only zero stars were an option… From over-charging to not returning phone calls, I feel like Mike just wanted to make money off of my elderly parents. I live out of state and when I called, he seemed annoyed and was not helpful. When my sister took off time from work to await a phone call from him to ensure that payments were being made and coverage didn’t lapse, he never called. I called in April, it is August, and I still haven’t heard from him. My father passed away last month, and going through the papers on his desk was a notice of cancellation. He could send that but not return a call or send a text. My parents have been excellent and loyal customers of State Farm for the last 36 years, and have never missed a payment. We stayed with State Farm, but went with a different agent who got them more coverage for a lot less."

"I’ve been with the same agents for over 40 years!! Mike and his wonderful team took over when our former agent was moved to a regional position. They have exceeded every expectation and have always gone above and beyond for us!! Special shout to Christine, who works in his office. She always goes the extra and beyond to help us out!! If there was a higher rating than 5 stars, Mike LaBaron and his amazing staff would definitely receive it!! HIGHLY RECOMMEND!!"

"Outrageous rates staff is wonderful and easy to work with but statefarm the company itself is a scam."

"Mike LeBaron-State State Farm is a well run outfit. They’ll help you out with what you need."

"Seems like a good insurance, but keep an eye on your mail cuz they may cancel you policy for no reason"

"Amazing customer service!"

"Best customer service 👌 best deals in town!"

"Mike and his team are so easy and thorough to work with. I had a no fault accident and within no time I had everything set up for me to get everything taken care of by State Farm."

"If I could rate lower I would. This was the worst customer experience I have ever had. I asked politely MULTIPLE times to have my policy transferred to another agent and he lied to me and the other agent, refused to send over the policy after he said he would, and then tried to harass and bully me over the phone for switching agents. Literally give your business to ANYONE else. Horrible customer service."

"I was referred to Mike and worked with Harrison. Long story short, highly recommend Mike’s team and couldn’t be happier. We switched from years of service with progressive and saved a substantial amount!"

"Jaxon saved me a few hundred dollars, always answers my questions, and follows up when he says he will. Nicely done!"

"I have loved working with State Farm and especially Mike’s office. We have multiple types of insurance through them and are grateful for the time they take with us each time we call. Even something as silly as my car breaking down, one quick call and they had help to me and my car running again. Even the tow truck driver had great things to say about State Farm."

"I worked with Carrie Herrin to get homeowners insurance. I am a first time home buyer and she was so kind, patient, and helpful throughout the process! She thoroughly explained any questions I had, wasn't pushy, and made sure I understood before moving on. I would recommend working with her for anything! Awesome customer service!"

"Mike and his staff are so great to work with! Not only is he always looking for ways to take better care of me and save me money, but he even takes interest in my line of work, connects me with others, and ultimately helps me be more successful. I would recommend them to anyone!"

"Yooooo! These people are the bomb! Always have a good time there with fun and professional people!"

"Worked with the team and got some great insurance options for our business, auto, and home! Great service and quick to respond!"